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AML/CTF Compliance: The Complete Guide for Melbourne Businesses

Australia's AML/CTF Tranche 2 reforms require accountants, bookkeepers, lawyers, conveyancers, and real estate agents to verify client identity, assess money-laundering risk, identify beneficial owners, and maintain a documented compliance program. These are obligations that are already current law, not a future proposal. This guide brings together everything Melbourne and Victorian businesses need to know: what changed, who's captured, the four core obligations, beneficial ownership, the travel rule, and what to expect when a firm is managing its own compliance.

What the Tranche 2 Reforms Actually Changed

Before the Tranche 2 reforms, Australia's AML/CTF obligations applied mainly to the financial sector: banks, credit unions, and money transfer businesses. The reforms close that gap, bringing Australia into line with international AML standards and capturing a much wider range of professional service providers across Footscray, Melbourne, and Victoria.

Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) → The full breakdown of what changed, who's captured, and the four core obligations.

Who Is Captured by the Reforms?

The businesses captured are those providing "designated services": accountants and tax agents structuring client affairs, bookkeepers processing transactions, lawyers and conveyancers handling property or client funds, real estate agents facilitating sales, and trust and company service providers forming or managing corporate structures.

What Are the Four Core Obligations?

Every captured business needs to build four things into how it operates:

  • Customer due diligence (KYC): verifying client identity before providing services, and maintaining that verification on an ongoing basis
  • Risk assessment: a documented assessment of the money laundering and terrorism financing risks in your client base and services
  • Monitoring and reporting: lodging a suspicious matter report with AUSTRAC wherever there are reasonable grounds to suspect a matter is linked to criminal activity
  • Staff training and record keeping: documented training on red flags, and identity verification records retained for a minimum of seven years

How Do You Identify Beneficial Owners?

Of the four obligations, beneficial ownership is the one businesses most often underestimate. A beneficial owner is the individual who ultimately owns or controls a business client, generally anyone holding 25% or more of its shares or voting rights, or who otherwise exercises effective control, such as through a shareholders' agreement or a right of appointment over directors. For a client operating through a company owned by a family trust, working out who the beneficial owners actually are can mean tracing through several layers of structure.

Beneficial Ownership Under Australian AML Law → What the 25% threshold means in practice, and how to verify beneficial owners for complex client structures.

The Travel Rule and Property-Adjacent Businesses

Property developers and agents often ask whether the AML/CTF travel rule, a transparency obligation requiring payer and payee details to travel with a transfer of value, applies to how deposits and project funds move through a transaction. Most do not need to worry: a developer collecting a deposit through a standard bank settlement process is the commercial recipient of funds, not the institution directing their transfer. The position changes only where a business moves beyond a standard seller role into holding, routing, or directing value on behalf of others, for example through non-standard payment structures or direct virtual asset payments.

The AML/CTF Travel Rule and Property Developers → When the travel rule applies, and the specific structures that warrant closer review.

What Clients Can Expect During Onboarding

For clients of a captured business, the practical change is straightforward: expect to be asked for proof of identity, details of who owns or controls any entity involved, and, for higher-risk or higher-value matters, information about where funds are coming from. A well-run firm asks only for what is relevant to the matter, explains why it's needed, and moves through verification quickly once documents are provided.

How Phan Campbell & Associates Can Help

Our legal and accounting teams work with small and medium businesses across Melbourne and Victoria on AML/CTF compliance: determining whether a business is captured, running proportionate risk assessments, building AML/CTF programs that work practically alongside day-to-day operations, and designing customer due diligence processes, including beneficial ownership identification, that meet the legal requirements without unnecessary client friction.

Frequently Asked Questions

1. What are the four core AML/CTF obligations for Melbourne businesses?
Customer due diligence, risk assessment, monitoring and reporting, and staff training and record keeping.

2. Who is captured by the AML/CTF Tranche 2 reforms?
Accountants, bookkeepers, lawyers and conveyancers, real estate agents, and trust and company service providers who provide designated services.

3. What is a beneficial owner and why does it matter for AML compliance?
The individual who ultimately owns or controls a business client, typically anyone holding 25% or more of its shares or voting rights, or who otherwise exercises effective control. Businesses must identify beneficial owners, not just the registered legal owner.

4. Does the AML/CTF travel rule apply to property-related businesses?
Not automatically. Most property developers and agents receive funds through standard banking channels and are not directly subject to the travel rule.

5. What should I expect if my lawyer or accountant asks for more identification documents?
This is a legal requirement, not a judgment about you. Expect proof of identity requests, beneficial ownership questions for entities, and source-of-funds questions for larger transactions.

Not Sure Whether Your Melbourne Business Is Captured?

At Phan Campbell & Associates in Footscray, we help professional service businesses understand their AML/CTF obligations and build compliance programs that fit how they actually operate.

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